Services

WHO WE SERVE

911 At Ease International supports first responders and their families. This includes police, fire, sheriff, emergency medical personnel, dispatchers, district attorneys’ office and other essential agencies. Support services are free, confidential, and provided through professional, trauma-informed counselors.

Trauma-Informed Counseling

Spiritual Care & Chaplaincy 

Referral
Services

Peer to Peer
Support

Critical Incident Response

WHAT IS POST TRAUMATIC STRESS INJURY?

Post-Traumatic Stress Injury (PTSI) is a biological injury that develops after a person has experienced or witnessed a traumatic event. Symptoms of PTSI can surface through flashbacks, nightmares, anxiety, depression, anger and negative thoughts which may increase and/or last for months or years. PTSI has been known to severely interfere with a person’s daily work and home life. While many people have difficulty adjusting to and coping with the daily requirements of work and home life after experiencing traumatic events, they may improve and completely heal from these injuries with access to psychological support, spiritual care, and other types of support.

CHAPLAINCY

Chaplaincy is a well-known support network within responder communities. Chaplains are trained in grief and crisis response to provide emotional and spiritual care. Chaplains have the utmost flexibility to support and serve the first responder community. They are able to attend to persons or families outside the office and can be available during disasters or other crisis events within the community. Chaplains are deployed to minister and provide support with a heart of service.

Referral Services and Reaching Out

There are times when individuals are referred to resources outside the AEI program. Should first responder personnel or an eligible family member decide to use outside resources, they will be responsible for any fees associated with their use.

First responder personnel are encouraged to contact AEI at the first sign of a developing problem. Early assistance is critical in preventing problems from developing into major issues.

You may be experiencing trauma-related stress injuries if you are struggling with any the following:

Marital & Family Problems

Stress/Burnout

Anger Management

Separation/Divorce

Child/Adolescent Issues

Parenting Challenges

Grief/Bereavement

Depression

Post Traumatic Stress

Substance Abuse

Child/Spouse Abuse

Retirement Concerns

Career Concerns

Critical Incident/Trauma

Financial Issues

Relationship Concerns

Anxiety/Panic Attacks

Nightmares

911AEI does not provide a suicide hotline. If you are experiencing suicidal thoughts or an emergency please call your local emergency number 9-1-1 or The National Suicide Prevention Lifeline 

911AEI is funded through the generous donations of the communities we serve, so we are not able to take clients who are involved with or expect to be involved in litigation, worker’s compensation or other legal cases. We appreciate your understanding.

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