Effective Date: January 1, 2026
Acceptance of Terms
By accessing or using this website (https://911aei.org), you agree to be bound by these Terms of Use and all applicable laws and regulations.
If you do not agree with these Terms, please do not use this website.
These Terms apply to all visitors, users, donors, and others who access the website.
About 911 At Ease International
This website is operated by:
911 At Ease International, Inc.
PO Box 30363
Santa Barbara, CA 93130
911 At Ease International is a nonprofit organization dedicated to supporting first responders and their families through access to confidential counseling services, peer support, and wellness resources.
Informational Purpose Only
The information provided on this website is for general informational and educational purposes only.
Nothing on this website should be interpreted as medical advice, mental health treatment, diagnosis, or counseling services.
If you are experiencing a medical or mental health emergency, please contact emergency services or a qualified healthcare provider immediately.
Referral Services Disclaimer
911 At Ease International helps connect first responders and their families with independent clinicians and support services.
While we strive to work with qualified professionals, clinicians and service providers operate independently.
911 At Ease International:
- Does not provide therapy directly through this website
- Does not control the services provided by independent clinicians
- Is not responsible for the actions, advice, or services provided by third-party professionals
Individuals are responsible for making their own decisions regarding healthcare and counseling services.
Donations
Donations made through this website support the programs and services of 911 At Ease International.
Online donations are processed through third-party payment providers and may be subject to the terms and privacy policies of those providers.
Donors may choose to make one-time or recurring donations. Recurring donations may be managed or canceled through the donor’s account on this website.
Unless otherwise stated, donations are considered voluntary and non-refundable, except where required by law.
911 At Ease International provides year-end donation summaries or tax acknowledgment statements for donors in accordance with applicable nonprofit and tax regulations. Donors may receive these statements electronically or by other appropriate means.
If you need assistance with donation records or tax statements, please contact the organization using the contact information provided on this website.
User Accounts
Some users may create an account to manage donations or access account features.
Users are responsible for maintaining the confidentiality of their login credentials.
You agree to:
- Provide accurate information
- Maintain the security of your account
- Notify us if you believe your account has been compromised
We reserve the right to suspend or terminate accounts that violate these Terms.
Acceptable Website Use
You agree not to use the website to:
- Violate any applicable laws
- Attempt unauthorized access to the website or its systems
- Interfere with website operation
- Submit malicious software or harmful code
- Harass or abuse other users
We reserve the right to restrict access to users who misuse the website.
Intellectual Property
All content on this website, including:
- Text
- Graphics
- Logos
- Images
- Videos
- Website design
- Software and code
is the property of 911 At Ease International or its licensors and is protected by copyright and intellectual property laws.
Content may not be reproduced, distributed, or used for commercial purposes without prior written permission.
Third-Party Links and Services
This website may contain links to third-party websites or services, including embedded content such as videos.
We do not control and are not responsible for the content, privacy practices, or policies of those third-party services.
Accessing third-party websites is done at your own risk.
Disclaimer of Warranties
This website is provided on an “as is” and “as available” basis.
911 At Ease International makes no warranties regarding:
- The accuracy or completeness of website content
- The availability or reliability of the website
- The suitability of information for any particular purpose
Your use of the website is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, 911 At Ease International shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use of or inability to use the website
- Reliance on information provided on the website
- Interactions with third-party providers or services
- Technical interruptions or errors
Indemnification
You agree to indemnify and hold harmless 911 At Ease International, its directors, officers, volunteers, and affiliates from any claims, damages, or liabilities resulting from your use of the website or violation of these Terms.
Governing Law
These Terms of Use are governed by the laws of the State of California, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms of Use from time to time.
Changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Contact Information
If you have questions about these Terms of Use, please contact:
911 At Ease International, Inc.
PO Box 30363
Santa Barbara, CA 93130
Crisis Disclaimer
This website is not a crisis response service. If you are experiencing an emergency or are in immediate danger, call 911 or contact the Suicide & Crisis Lifeline at 988.